1. Deliver high-quality, person-centered care to 500 clients within the next 2 years.
2. Achieve a client satisfaction rate of 95% or higher.
3. Reduce hospital readmission rates by 20% within the next year.
4. Expand services to include specialized care programs for dementia, chronic disease management, and palliative care.
5. Develop strategic partnerships with healthcare providers and community organizations to enhance care coordination and access to services.

We are committed to achieving our mission, vision, and goals by upholding the following core values:

• Empowerment: Enabling individuals to thrive in their homes and communities with dignity and independence.
• Personalized Care: Delivering holistic care that addresses the physical, emotional, and social needs of each client.
• Empathy: Delivering care with genuine understanding and compassion.
• Trust: Building strong, trusting relationships with clients, families, and healthcare professionals.
• Excellence: Cultivating a culture of excellence, innovation, and continuous improvement in all we do.
• Inclusion: Promoting accessibility, equity, and inclusivity across every aspect of our services.

We aspire to redefine home health care by blending empathy, expertise, and personalized attention to support, empower, and care for clients and their families. By prioritizing the well-being of our clients, we aim to set new standards of excellence in the care industry.

Our unwavering commitment to raising the standards of care sets us apart. We recognize the importance of feeling safe, respected, and understood, and this drives our dedication to delivering compassionate care that exceeds expectations. Our mission is to ensure every client feels secure, valued, and fully supported throughout their journey with us. By consistently upholding these values, we strive to be a trusted partner in the lives of our clients.

At ACE, our exceptional team of professionals is carefully selected for their expertise, compassion, and commitment to our core values. Each team member exemplifies empathy and dedication, ensuring the highest quality of care.

Our rigorous selection process includes:
Testing for TB and COVID-19.
Comprehensive vulnerable sector screenings to guarantee the safety and well-being of those we serve.
We prioritize not only professional qualifications but also the human touch that defines our caregiving approach. Together, we work to create a culture of trust, care, and excellence.